Next Step Care

When care decisions feel impossible, we make them clear.

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FAQ (Frequently Asked Questions)

Got questions? We get it – this is a huge decision.

When you’re worried about someone you love, you need straight answers. Here’s what families typically ask us:

How are you different from council assessments?

Council assessments take 6-12 weeks to give you the cheapest option that meets minimum legal requirements. Not ideal when you need answers this week.

What You Get Instead:

Every option explored – Home care, adaptations, residential – not just what’s cheapest
Every funding source found – Government grants, council support, benefits you didn’t know existed
Local provider reality – Real costs, waiting lists, quality ratings for your area
Complete cost picture – No surprises, no hidden expenses, no “we didn’t mention that” moments
48-hour delivery – Crisis decisions can’t wait months

The Bottom Line:
Council assessments minimise council spending. We maximise your options and minimise your costs.

Key improvements:

Stark time comparison (6-12 weeks vs 48 hours)
Motivation contrast (cheapest vs best)
Specific outcomes (every funding source vs financial guidance)
Problem prevention (no surprises vs complete understanding)
Emotional context (crisis decisions can’t wait)

What’s included in the assessment?

What You Get For £299:

✓ Crisis Clarity – Know exactly what’s safe, what’s realistic, what’s affordable

✓ Every Option Mapped – Home care, adaptations, residential – with pros/cons for YOUR situation

✓ True Cost Breakdown – No hidden expenses, no “forgot to mention” surprises later

✓ Local Provider Intel – Real costs, waiting lists, quality ratings in your area

✓ Money You’re Owed – Every funding source, benefit, and grant you qualify for

✓ Exact Care Hours – Stop guessing – know precisely what support is needed

✓ Action Plan – Clear next steps, not overwhelming options lists

This isn’t another report to add to your pile of research.

It’s the answer to “What do we actually DO?” – delivered in 48 hours.

What if we decide not to use any care services yet?

“I’m Not Ready to Make Changes Yet”

Perfect. Smart families plan before crisis hits.

Here’s what happens when you’re prepared:

  • No panic decisions – You already know your options when health changes
  • No family arguments – Everyone’s seen the plan and agrees
  • No research scramble – Your report sits ready for when you need it
  • No expensive mistakes – You’ve already mapped the best route forward
Do you provide follow-up support?

“What Happens When My Loved One Needs Change?”

We’ve got you covered for 6 months – completely free.

Here’s your safety net:

  • Unlimited plan updates – Health declines, needs change, we adjust everything
  • Crisis support – Emergency questions get immediate answers
  • Funding alerts – New grants available? We’ll tell you first
  • Proactive check-ins – We call YOU to make sure everything’s still working

 

Why 6 months matters: Care needs change fast. What works today might be dangerous in 3 months. Hospital discharge happens suddenly. Family circumstances shift.

You’re never abandoned after the assessment.

The Reality: Most families need 2-3 plan adjustments in the first 6 months. Without ongoing support, they make expensive reactive decisions under pressure.

With us, you’re always one phone call away from expert guidance.

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